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Now supporting payments via Bitcoin Lightning

Contact us to submit a complaint or concern

Your feedback and concerns are important to us at Cybrid. If you have encountered any issues or have concerns we encourage you to report them through this form.

Our team is committed to reviewing every submission thoroughly and ensuring the highest standards of safety and service.

If you have a security disclosure to report, please visit our Responsible Security Disclosure page for further details.

Submission Instructions

Once you have completed the form, please click the 'Submit' button. Your complaint or concern will be directed to our review team, who will assess the issue and may contact you for further information or clarification. We aim to address all submissions promptly and will keep you informed about the progress of your report.